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eHost Review 2016

Is eHost a good web host? Read our full eHost review with pros & cons, complaints, recommended use, FAQs, performance stats, & more.

eHost Hosting Review

Server O/S:CentOS Linux
Control Panel:cPanel
Auto-Installer:Softaculous
Data center location:Houston, TX
Shared Hosting:Yes
VPS Hosting:No
Dedicated Hosting:No
Reseller Hosting:No
Cloud Hosting:No

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A Quick Overview:

NOTE: eHost is now closed and in transition to referring their customers to iPage.

eHost is a bargain web host that has reduced the complexity of their service offerings down to a single shared Linux web hosting plan. The company offers no dedicated server, VPS, or reseller hosting accounts. Clients also will not find any tiered account levels with different configurations for storage, bandwidth, and number of permitted domain names at eHost. Rather, their single shared Linux hosting account is provided with unlimited storage, bandwidth, domain names, and MySQL databases at a fixed monthly price. eHost's platform is based on CentOS Enterprise Linux 6.8 with cPanel for domain administration and server management. Additional features include 1 GB of personal cloud storage, $100 in free Yahoo!/Bing ad credits, “one-click” open source script installation, and a marketing suite with SEO tools.

eHost is recommended as a cheap and reliable solution for multi-domain website hosting services. Small businesses, web developers, and independent publishers can all successfully take advantage of eHost's platform tools for shared Linux web hosting by locking into contract terms at 60% to 70% off of the regular rates by using a new sign-up discount offer. The eHost data center serves over 1 million websites everyday with prices starting as low as $1.65 per month. By focusing on providing rock-solid web hosting solutions to clients at the lowest competitive prices possible, eHost has carved out a strong niche in the sector with an excellent service record. We recommend eHost to website owners who are looking for the lowest overall prices in the industry on shared Linux web hosting services with cPanel.

Why choose eHost:

  • Prices for web hosting plans start at $2.95 per month – available at prices as low as $1.65 per month (70% discount)
  • Platform includes everything required for professional web development on the LAMP stack – Linux, Apache, MySQL, & PHP
  • Unlimited domain names, MySQL databases, storage space, and data bandwidth transfer rates on the account standards
  • Free domain name registration ($14.95 value) with every new account sign-up included in the price of the deal
  • Data center configuration runs MySQL database processing on SSD storage for faster overall page load speeds
  • Knowledgeable technical support channels through toll free phone center, email, live chat, and issue tickets
  • 30 day unconditional money-back guarantee on new accounts allows site owners to advance test the eHost service

What are the disadvantages:

  • Prices surge to $13.98 per month under single month billing rates outside of multi-year contract discount terms
  • No support for the Memcached, APC, and OPcache extensions in PHP – makes high-performance website fine tuning difficult
  • 1 GB JustCloud storage can't compete with free storage from Google Drive, Dropbox, Microsoft Azure, & other companies
  • Free CMS templates & open source scripts available at every web host – no new tools or options provided by the company
  • No ability to upgrade to a VPS plan or dedicated server at the company – high traffic, popular sites must be transferred
  • Provides MOJO Marketplace QuickInstall rather than Softaculous or Fantastico with cPanel for “one click” script installations

The bottom line:

In April of 2010, eHost was acquired by the Endurance International Group (EIG). In 2015, the company relaunched their entire web hosting platform, transitioning from vDeck to cPanel for backend support and server administration. As a consequence, eHost firmly entered the bargain webhost competition with the challenge to provide the lowest cost, unlimited domain hosting plans to customers worldwide. New clients can receive an additional 60% to 70% discount on an eHost account when ordering services from the website, taking the monthly rate down to $1.65 per month on a three year contract. By providing high-quality shared Linux web hosting at prices cheaper than the cost of a single cup of coffee per month, eHost earns our top bargain webhost ranking award for 2017. Most small business website owners will find everything they need for support at eHost with some of the cheapest prices for web hosting services currently available online.

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eHost User Reviews

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    Expert Opinion – Our In-depth Review of eHost

    eHost is one of the EIG take-over success stories, a company that has developed a better level of service quality and more web hosting customers since being acquired by the larger corporation. The upgrade to cPanel from vDeck further improved the platform to provide the fundamental level of industry services that customers in the sector most demand. eHost's servers are currently located in the CyrusOne data center in Houston, Texas. The CyrusOne facility is a network dense colocation center built on a major fiber-optic corridor in the Southwest region of North America that has also been used by Bluehost, HostGator, and other cloud hosting companies. The data center has military-grade security with perimeter fencing, dual authentication access, biometric entry systems, and 24×7 security guards, as well as advanced backup power supplies and climate control. CyrusOne is served by multiple high speed fiber optic telecom companies providing internet backbone connections. The combination of 32-Core AMD Opteron 6376 and Intel Xeon E5-2630 v3 servers with 32-64GB of RAM and SSD MySQL storage deployed along with HDD RAID-1 arrays makes eHost one of the best performing bargain web hosting companies in the world today.

    Hosting Plans & Features – Which One is Right For Me?

    eHost focuses on providing a single service hosting account for all customers, so there is no need to spend a lot of time evaluating the differences between plans and platforms with the company. Website owners who rely on shared Linux web hosting receive the same basic package from most companies with little difference in the stack software. eHost's servers support Apache, cURL, Django, FastCGI, Git, ionCube, mod_rewrite, MySQL, openSSL, PDO, Perl, PHP, POP3, Python, Ruby on Rails, SCP, SMTP, SSH, SVN, and other web development protocols. Site owners who need to install WordPress, Drupal, Joomla, or Magento for web publishing receive everything they require from eHost to support the deployment. Because of this, it makes sense to search out the lowest prices at eHost in order to avoid paying more for the same services elsewhere. Multi-domain portfolio developers will find the cost savings at eHost particularly attractive, using the service to scale to higher traffic levels or to host new start-up launches affordably.

    Overview of eHost's Single Shared Hosting Plan

    Shared Plans:Introductory Price:Renewal Price:Compare:
    eHost$2.75/mo$13.98/moView Details

    With all of the main features on eHost's single web hosting account being standardized across the platform, most customers will look to lock into the lowest rates through a multi-year contract with the company. However, there is some variance with the rates depending on which discount is applied at the time of sign-up and the length of the overall contract chosen for the account. For example, eHost advertises their account plan at $5.50 with a 50% discount for a total of $2.75 per month on a new 36 month contract. However, they will also offer a further 60% or 70% discount as low as $2.20 to $1.65 per month to secure a new account sign-up. Otherwise the cost is $3.49 per month for a two year contract and $4.99 per month for a one year plan. These prices stand out when compared to the regular rate of $13.98 per month that is standard with many web hosting company charges on renewal. The bottom line is that to order from eHost at the lowest prices to secure the best bargain rates, a three year contract must be established. Thereafter, the platform provides almost unlimited flexibility for LAMP development and open source script hosting.

    The eHost shared Linux web hosting plan with cPanel includes a free domain name registration with support for unlimited domain names, MySQL databases, email, & FTP accounts. Storage and bandwidth are unmetered on the plan. New sign-ups receive $100 in advertising credits from Yahoo! and Bing ads, as well as a suite of SEO and marketing tools.

    Since the level of system resources provided by the eHost plans is sufficient to run 95% of the websites hosted on the platform without problems regarding CPU usage, web traffic, or development standards, why pay more for the same services at other companies? eHost's web servers are load balanced for better performance in the data center and are based on fast, new Intel E5 hardware. Data transfer speeds are 100 mbps for both uploads and downloads. While the trade-off with eHost is a lack of innovation in developing new data center services and the delayed introduction of new web standards to the platform, many customers do not need and are not looking for new features, but rather for bargain rates on reliable web hosting services that they can trust over time. We recommend eHost because they are making the most popular and frequently used web hosting platform services available at the lowest prices to customers with the same quality of operations as the other major companies in the sector. This combination is hard to beat for those focused on the bottom line of return on investment for services received.

    Ease of Use – Account Management & Control Panel

    eHost's Account Management Panel (AMP) is simple to use and easy to navigate, offered primarily for billing and customer support, as well as to launch cPanel for domain name and server administration. The company offers an issue ticket system to clients to contact technical support with any problems that may arise with hosting plan support. Customers can manage their contact information and credit card details in the AMP section. The AMP also connects to the Knowledgebase through the customer support portal, making it easy to search for answers to frequently asked questions or to solve web development and account management issues independently.

    Screenshot of the eHost AMP (Account Management Panel)

    Review of the Control Panel

    eHost offers a standard cPanel installation that will be familiar to most users of web hosting platforms and tools. After logging in, clients can manage domain names, email accounts, FTP, server settings, and databases in cPanel by making use of the software tools presented in the interface. The inclusion of File Manager offers a browser-based means of uploading/downloading website files to the server which can work in tandem with version control software and FTP. Email can be retrieved through a webmail portal rather than using POP/SMTP tools. phpMyAdmin is provided for MySQL database development and maintenance. The inclusion of analytics and statistics in cPanel can also be used in association with Google Webmaster Tools for a more complete portrait of ongoing web traffic metrics.

    Screenshot of the eHost cPanel

    Servers, Network, & Performance

    Servers: eHost's servers are based in the CyrusOne data center in Houston, Texas. CyrusOne is one of the most densely networked facilities in the world with multiple high-speed, fiber optic internet backbone connections from all of the major telecommunications companies. Through EIG, eHost has become a sister company to Bluehost, HostGator, and other companies in the region that also use the CyrusOne facilities. eHost's servers are based on two main configurations:

    Hardware Configuration I:
    Type: Intel Xeon E5-2630 v3
    Cores: 8
    Speed: 2.40 GHz
    RAM: 32-64 GB

    Hardware Configuration II:
    Type: AMD Opteron 6376
    Cores: 32 (dual-processor)
    Speed: 2.3-3.2 GHz
    RAM: 32-64 GB

    Network: Data transfer speeds at eHost's facilities are on par with other web hosting companies in the sector, as their web server hardware, network routing, and data center architecture are all considered world class. eHost manages more than one million websites on their bargain webhost platform. This makes the company much more than simply a reseller host renting hardware from another brand. By simplifying the service offerings to a single hosting account, there are less network problems to manage, making for an overall more reliable service. eHost's problems with downtime are also comparable to other companies in the sector with little noticeable difference in service quality.

    Performance: We continually test and monitor the performance of eHost with Pingdom site monitoring tools to get a more technical measure of performance data. The results below are dynamically pulled from Pingdom:

    Server Uptime & Response Report – November 2017

    Hosting Type Tested: Shared

    Hosting Plan: Launch

    Location Tested: North America

    Description: Performance stats of the last 30 days from our eHost test account.

    Server uptime: 100.00%
    Response Time: 255 ms
    # of outages: 0

    NOTE ABOUT TEST STATS: The above data may not be fully 100% representative of all the websites hosted on eHost. There are too many factors that influence performance stats. Read our notes here on this.

    Helpful FAQs About eHost

    Here are some frequently asked questions about eHost you may find helpful:

    You can order a web hosting plan from eHost by visiting their website, www.ehost.com. After navigating to the check-out screen, customers will need to choose a new domain name for registration or transfer an existing domain to the service. In the shopping cart, customers can determine the length of the service contract required and apply special discount coupons to the order.

    eHost accepts all major credit cards (Visa, MasterCard, & American Express) as well as PayPal.

    You can cancel your account at any time. Simply call, email, or live chat their billing department and fill out a cancellation form to confirm the decision.

    Yes. eHost offers a 30 day money back guarantee on all new orders. This means that you will receive a full refund, minus the domain registration charge, if you cancel the account for any reason within the first 30 days. Other purchases from eHost are not refundable from the company.

    Disadvantages Explained – Things eHost Could Improve

    As with any web host, there are pros and cons. We’ve discussed many of the pros for eHost, but here’s a further explanation of the cons:

    Account Verification for New Customers: eHost requires account verification which includes uploading a copy of the driver's license or passport of the new account holder to offset credit card fraud. This is a hassle, delays the use of a new account, and should be prepared for in advance in order to avoid being surprised by the process. While this may make sense for eHost as a corporation, it adds an extra layer of human interaction to the check-out process that most legitimate customers prefer to avoid.

    Discounts Applied Inconsistently to Orders: If you linger longer than several minutes in eHost's check-out process, the company will offer the additional discounts of 60% and 70% to the order – creating even better rates for the three year contract terms. However, the way these coupons are applied are not rational. They reward customers that are unsure of what they want and penalize users who quickly work through the check-out. In this way, customers can miss out on a better deal on the hosting package prices.

    MOJO Marketplace: Although eHost has migrated away from vDeck in favor of cPanel, the company still uses the MOJO Marketplace QuickInstall app instead of Softaculous or Fantastico for “one-click” script installations. Softaculous has a wider choice of open source scripts in its library, and is a more solid overall application than the MOJO Marketplace QuickInstaller. This is one aspect of their cPanel distribution that is non-standard vs. the rest of the industry.

    No CloudFlare or CDN Support: While not every website owner uses the CloudFlare CDN service, it has become a fairly standard offering with cPanel webhosts in the industry as an extra feature which can improve page load times through web caching for complex CMS and database-driven sites. With no options for APC, OPcache, or Memcached on the platform, and no built in CDN support, website owners will need to optimize their domains through other page caching methods for best performance results.

    DID YOU KNOW? eHost serves traffic for over 1 million client websites every day from its data center in Houston, Texas.

    Additional Features Worth Mentioning

    The simplicity and ease of use of the eHost platform makes it a recommended choice for beginners as well as experts, and anyone familiar with cPanel hosting on Linux will have no problem navigating the service. eHost has better customer support channels than many other hosting companies, and you can expect phone calls to be answered within minutes, rather than waiting hours on hold to speak to a customer service agent. The company does not try to represent a higher level of service than it offers, and does not get bogged down with multiple service offerings on the platform. Rather, eHost focuses on providing a single web hosting plan to customers, and to do so in a reliable manner that is cheaper than other competitor companies in the sector. We find this goal worthy of support and appreciate the value of unlimited domain hosting with cPanel for under $2 per month. Bargain hunters will find eHost one of the best choices in the budget webhost category, but high performance users will need to find other solutions for high traffic websites.

    WordPress CMS Support: Without an Nginx or Varnish Cache solution, and without the ability to turn on APC, OPcache, and Memcached in PHP settings, WordPress users will need to rely more on third-party plugins for page caching. High performance WordPress site owners, such as popular blog sites or ecommerce stores, will find better options at other companies, but often at a price of 3x to 10x more for the services provided.

    Exceptional Customer Service: eHost makes customer service a priority and uses technical expertise in the customer support department to outperform other companies. Because it is always important to be able to contact competent, knowledgeable, and helpful customer service agents when working through problems or issues with a webhost, the extra attention to detail at eHost makes a big difference when dealing with the company.

    Knowledgebase Articles: eHost has an excellent collection of articles, guides, and FAQ pages in their knowledgebase that can be helpful to new users getting started with the service as well as experienced users in web development. Simply navigate to the client portal and search the archive for topic-based help resources.

    SiteBuilder Options: Even though the included SiteBuilder app is rated first in its class, most customers will find the open source scripts available in the MOJO QuickInstall app more powerful, flexible, and useful. The free SiteBuilder app only supports a 5 page website, so there are better options available for website developers.

    Conclusion – To Host or Not to Host?

    As we reach the conclusion of our eHost review, we hope that it helped you decide whether or not you should host your site with them. eHost is a popular choice, but not always the best one. Every site is different and you’ll need to determine the right balance between price, features, and performance. For a full list of all eHost supported features, you can visit their website at www.ehost.com.

    Let Us Know Your Thoughts

    Have you used eHost before? Have any positive or negative experience you’d like to share with us? Email us your honest feedback at